Time Slots:

• Football: Each slot is 1.5 hours.
• Cricket: Each slot is 3.0 hours.
• Badminton: Each slot is 1.0 hours.

Pricing:

• Football rate: 5,000 Taka per slot (Excluding Holiday).
• Cricket rate: 10,000 Taka per slot (Excluding Holiday).
• Badminton rate: 1,000 Taka per slot (Excluding Holiday).

Availability Check:

• Ensure no double bookings by verifying slot availability before confirming a booking.

Payment Integration:

• Online payments are supported through integrated gateways.
• If choosing offline payment, please contact +880 1896-014584.

Booking Management:

• Customers can view their booking details online.
• Bookings can be shared via WhatsApp or email.

Gate Pass:

• Print the email containing your booking details and QR code.
• Carry the printed copy or have the email available on your mobile for gate entry.

Cancellation Policy:

• Cancellation more than 48 hours before booking: Full refund.
• Cancellation 24-48 hours before booking: 50% refund.
• Cancellation less than 24 hours before booking: No refund.

Special Circumstances:

• Refunds will be provided for cancellations due to weather or field unavailability.
• Bookings can be rescheduled once without extra charges (subject to availability).

Processing Time:

• Refunds will be processed within 7-10 business days.
• Any transaction fees incurred during payment will be deducted from the refund.